Full Terms and Conditions:
Can all customers who book a table please be aware of the following terms and conditions:
- You will receive an email confirmation of your booking and this should be brought with you on the day of your booking either printed out or on your mobile device
- Numbers allowed in for each session will be restricted and should always be prebooked
- Soft Play is NOT open or included in this ticket, it is for a table at the Craft Cafe only
- Your table is yours for the duration of the day, we do not double book tables so you can come and go at any point within the time frame
- As we work these sessions on a capacity basis, we are unable to refund pre-paid tickets – but at Managers Discretion we may be able to move them to another day if there is space.
- Face coverings should be worn by anyone over 11 all times except when seated at your table, if you do no have one then we can provide one for you
- Bite Size Food is a company itself and is sharing the space at Medieval Mayhem, we are not Soft Play and theSoft Play does remain closed – they have just allowed us to use their booking system.
- Please ensure you use the Hand Sanitiser on entry and exit to the centre and after any other physical contact
- Bookings should be made for your household or bubble only and not for multiple households, we reserve the right to split any bookings over 6 to 2 separate tables.
- You will be allocated a table and escorted to it, please do not move tables around the centre as we have arranged them as per booking
- There are 3 Que spots for the counter, if these are full then please wait till one becomes empty or order from the comfort of your table via our app.
If you have any questions or problems with the booking system please email email@example.com or contact us via the Facebook messenger app.